Skip advert
Advertisement

Conversation killer: half of drivers admit small talk is becoming a big distraction

Internal distractions, such as chatting to a passenger, led to 940 road casualties in 2023, including 81 fatalities

Richard having a conversation while driving

Almost half of drivers admit that holding a conversation behind the wheel has caused them to make a mistake, with internal distractions such as this having contributed towards as many as 940 road casualties in 2023.

In a survey conducted by the RAC, 63 per cent of drivers said that internal and external distractions have caused them to make an error whilst driving, with just under half (43 per cent) stating that even chatting to a passenger has led to a mistake.

Advertisement - Article continues below

It’s no surprise, then, that in-car distractions are listed as a contributory factor in five per cent of collisions. They also led to 940 road casualties (six per cent of the total) in 2023, including 81 deaths.

With this in mind, you might be shocked to hear that only 18 per cent of drivers see holding a conversation as a potential distraction behind the wheel. While 48 per cent of respondents pointed to mobile phone usage as a potential distraction, this is only cited as an influential element for two per cent of cases and casualties.

Nevertheless, all distractions, whether they be talking to a passenger or over the phone, can be incredibly dangerous. The RAC’s safety spokesperson, Rod Dennis, was keen to remind drivers that while “the practice of driving is second nature for many of us, our research suggests things we do without thinking in the car have far more potential to cause us to make errors than we might realise.

“Driving is still a very mentally demanding task,” he said, “especially because we need to be able to react to what’s in front in a split-second, so it’s important we do everything we can to stay alert and minimise distractions.”

All of this follows Auto Express’s recent investigation into the potentially distracting nature of in-car touchscreens. While only around a third (30 per cent) of the RAC’s respondents think adjusting a car’s controls could be an issue, this is something that safety experts Euro NCAP believe is a prevalent issue. 

Beginning next year, NCAP tests will begin to award extra points to manufacturers that provide physical controls for frequently used functions, with touchscreen-focused cockpits likely to suffer lower safety scores.

Come and join our WhatsApp channel for the latest car news and reviews...

Skip advert
Advertisement
Consumer reporter

Tom is Auto Express' Consumer reporter, meaning he spends his time investigating the stories that matter to all motorists - enthusiasts or otherwise. An ex-BBC journalist and Multimedia Journalism graduate, Tom previously wrote for partner sites Carbuyer and DrivingElectric and you may also spot him throwing away his dignity by filming videos for the Auto Express social media channels.

Find a car with the experts

Skip advert
Advertisement

Most Popular

The Zeekr 9X has landed! Chinese SUV hits London ahead of brand’s 2026 launch
Zeekrs London

The Zeekr 9X has landed! Chinese SUV hits London ahead of brand’s 2026 launch

Exclusive interview with the boss of Chinese premium brand about its UK introduction
News
30 Oct 2025
Iconic Nissan Skyline set for 2027 rebirth, and it’ll be a manual
Nissan Skyline - front 3/4

Iconic Nissan Skyline set for 2027 rebirth, and it’ll be a manual

Nope, this isn’t a drill. Nissan’s leaning hard into its heritage for high performance enthusiast cars with a new Skyline.
News
30 Oct 2025
New Toyota RAV4 GR Sport 2026 review: playful SUV has plenty to like
Toyota RAV4 GR Sport PHEV - front

New Toyota RAV4 GR Sport 2026 review: playful SUV has plenty to like

The all-new Toyota RAV4 SUV is an improvement over the model it replaces, but still falls short in some areas
Road tests
31 Oct 2025