Skip advert
Advertisement

New Ford Transit Custom PHEV review

New plug-in Transit Custom bridges the gap between diesel power and full-electric drive

Overall Auto Express rating

4.0

How we review cars
Find your Ford Transit
Compare deals from trusted partners on this car and previous models.
Or are you looking to sell your car?
Value my car
Fast, no-nonsense car selling
Value my car

Most electric vans have to offer a trade-off between payload and range. With the Transit PHEV though, Ford has produced a van with a payload of over 1,000kg that can still offer a useable all-electric range that’s bound to interest urban van drivers and fleet owners. We look forward to seeing how the full production version fares once it arrives next year.

Advertisement - Article continues below

The Ford Transit Custom PHEV is a van that aims to offer something that no other van can. It's the only plug-in petrol-electric hybrid van for sale in the UK, and it offers a compromise for van buyers looking to switch from diesel, but still have too much range anxiety to take the plunge with full electric drive.

The Transit Custom PHEV is based on Ford's mid-sized model, but replacing the diesel drivetrain with a petrol-electric one hasn't compromised on the van's cargo capacity of six cubic metres, while payload weights are roughly similar, too, with up to 1,130kg on offer.

Best plug-in hybrids to buy

At the moment, the Transit Custom PHEV comes in the single L1H1 body style, while an 8-seat Tourneo Custom PHEV is also available. Both versions come with Ford's 124bhp 1.0 EcoBoost petrol engine, which is mounted in series with a 92.9kW electric motor and 13.6kWh lithium-ion battery pack. This set-up has an official all-electric range of 35 miles, while overall range is around 310 miles, although if you plug the van to charge the battery every time you park you'll see a tankful of fuel last a lot longer. Charging takes 4.3 hours via a standard 3-pin plug, while fast charging from a Type 2 socket takes 2.7 hours.

Advertisement - Article continues below
Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

Used - available now

C-Class Coupe

2020 Mercedes

C-Class Coupe

55,673 milesAutomaticDiesel2.0L

Cash £17,800
View C-Class Coupe
T-Roc

2022 Volkswagen

T-Roc

50,030 milesManualPetrol1.5L

Cash £14,300
View T-Roc
ID.4

2022 Volkswagen

ID.4

41,000 milesAutomaticElectric

Cash £16,000
View ID.4
e-tron

2023 Audi

e-tron

38,969 milesAutomaticElectric

Cash £18,600
View e-tron

As with any other plug-in hybrid, the Transit Custom PHEV starts in silence, as the petrol engine only fires up if the battery is completely depleted. In electric mode, the van is quiet and refined, and only emits a low-level hum to let other road users know of your presence. Once on the move, the van is simple enough to drive, with no gears to deal with, it's easier than your average van to drive.

Electric drive gives the Transit Custom a surprising turn of speed off the line, with the instant torque of the electric motor capable of spinning up the front wheels if you're not careful. There are two drive modes to choose from, either D or L, with the latter offering battery regeneration when slowing down which is similar to lifting off the throttle in a low gear in a manual car. It works well, although you need to get used to modulating the pedal to make sure it's not too jerky.

There are four drive modes that are selectable via a dashboard button: EV Auto, EV Now, EV Later and EV Charge. EV Auto is the default setting, which automatically manages energy flow between the wheels, motor, battery and engine. EV Now allows you to drive on electric power alone, while EV Later saves the battery charge for later in your journey. Finally, EV Charge uses the engine to replenish the battery, but this mode uses a lot of energy and defeats the object of running a plug-in model.

Advertisement - Article continues below
Skip advert
Advertisement
Skip advert
Advertisement - Article continues below

When the engine fires up, you can hear it as a distant thrum from under the bonnet, and it only really gets vocal if you demand harder acceleration, when you're climbing a steep slope, for example. And once you're up to motorway speeds, engine noise is overtaken by wind noise from around the door mirrors anyway.

The PHEV drives just like the standard Transit Custom. There's no perceptible difference in the way it drives, thanks to the low-slung battery mounted under the load floor. In fact, the only difference you'll experience is the fact you need to unlock the fuel filler flap from inside the cabin, rather than just opening it manually.

Claimed fuel economy is 91.7mpg, but that will vary depending on how often or little you charge the battery. One highlight of the Transit Custom PHEV is the addition of built-in 'geofencing' module that allows owners to specify determine zones where the van will prioritise electric drive. This can be useful in ULEZ cities, and other specific areas that you might desire.

Best medium panel vans to buy 2019

Overall, the Transit Custom PHEV is still a great van, and the addition of plug-in tech is a useful mid-term solution for buyers wanting to go green but without the fear of all-electric running. The only real stumbling block is the price. With prices starting from around £39,000 ex-VAT, it's not cheap, but reduced everyday running costs mean that the PHEV's total costs of ownership (TCO) isn't that far removed from a standard diesel auto van. And if you work in a congestion charging zone, then the benefits will be even clearer.

Skip advert
Advertisement
Senior test editor

Dean has been part of the Auto Express team for more than 20 years, and has worked across nearly all departments, starting on magazine production, then moving to road tests and reviews. He's our resident van expert, but covers everything from scooters and motorbikes to supercars and consumer products.

New & used car deals

Dacia Spring

Dacia Spring

RRP £14,995Avg. savings £5,330 off RRP*
Renault Clio

Renault Clio

RRP £16,160Avg. savings £3,970 off RRP*Used from £8,995
Toyota Yaris Cross

Toyota Yaris Cross

RRP £26,495Avg. savings £2,607 off RRP*Used from £15,997
Nissan Juke

Nissan Juke

RRP £19,785Avg. savings £4,614 off RRP*Used from £10,350
* Average savings are calculated daily based on the best dealer prices on Auto Express vs manufacturer RRP
Skip advert
Advertisement

Most Popular

New BMW iX3 to shake the EV world with huge 500-mile range
New BMW iX3 at the Munich Motor Show - front static

New BMW iX3 to shake the EV world with huge 500-mile range

The UK’s longest EV range at a tasty price: BMW’s game-changing iX3 is here
News
5 Sep 2025
Car Deal of the Day: Open wide and say R, it’s a sporty Volkswagen Golf for £210 a month
Volkswagen Golf - front action

Car Deal of the Day: Open wide and say R, it’s a sporty Volkswagen Golf for £210 a month

The Volkswagen Golf has always been a quality choice, but now it won’t break the bank, even in R-Line trim. It’s our Deal of the Day for September 5
News
5 Sep 2025
Electric car battery repairs and health checks: how to keep thousands of EVs on the road
Battery health checks - Arnhem site 4 REVIVE MOBILE

Electric car battery repairs and health checks: how to keep thousands of EVs on the road

The truth about EV battery repair and why understanding state of health could revolutionise the electric-car market
Features
5 Sep 2025